Help and support

Report an issue

Tell us what went wrong and our team will look into it. We follow up by email, usually within a couple of business days.

Before you report

For refund requests and event cancellations, see our Refund & Cancellation Policy first.
If you have it, include your order reference — it helps us find your purchase faster.
If you are signed in, your name and email are filled in for you.

Reach the Lagos Live team at lagosliveticket@gmail.com.